Support

Need help? Find answers below or reach out to us.

Getting Started

How does the automatic alignment work?

ProgressCam uses on-device machine learning to detect facial and body landmarks in your photos. When you take a new photo, the app identifies key reference points and automatically scales, rotates, and crops the image so it lines up precisely with your starting photo. All processing happens locally on your device.

What is the ghost overlay?

The ghost overlay is a semi-transparent version of your starting photo that appears on the camera viewfinder. It helps you position yourself in the same spot, angle, and distance as in that photo, resulting in more consistent progress images. You can adjust the opacity to your preference.

What types of progress can I track?

ProgressCam works great for fitness, skincare routines, hair growth, orthodontic treatment, plant growth, home renovation projects, and any other visual change you want to document over time. The landmark alignment works best with faces and bodies, but the ghost overlay is useful for any subject.

Can I import photos I already have?

Yes. Import from your photo library and everything lands in one grid — tap any photo to fix or add its date right there, drag to reorder, choose your starting photo, then align the whole batch in a single step.

How does ProgressCam keep my timeline in order?

Your photos are kept in true date order automatically, with the earliest as your starting point. If a side ever falls out of order, a one-tap "Reset" button puts it back to date order — and the app lets you know when your starting photo changes.

How does the Apple Health weight feature work?

It's optional and off until you turn on "Show weight alongside my photos" in Settings. ProgressCam then reads your weight from Apple Health (read-only; it never writes anything there) and shows it on the Progress Recap. Your weight never leaves your iPhone and is never included in shares, exports or the photo archive. You can turn the feature off in Settings at any time, or revoke access in the Health app.

This feature is on iPhone only. ProgressCam for Android doesn't support Health Connect yet.

Sharing & Exports

What export formats are available?

You can export side-by-side comparisons, split slider images, timelapse videos, animated GIFs, slideshows with crossfade, and collage grids. You can also add overlay labels (before/after, dates, or day counts). Free exports include a small ProgressCam watermark and are limited to 720 px; with Pro, exports have no watermark and full HD resolution.

What is the export limit for free users?

Free users get 10 exports in total. After that, you'll need to upgrade to Pro for unlimited exports. The export counter is shown in the share screen. An export is only used when you actually share or save it; cancelling is free. Saving a copy of your photos (Settings → Your photos → "Save a copy of my photos", or "Save a copy of this project" in a project's menu) is free and doesn't count toward these exports.

Cloud & Account

Are my photos uploaded to the cloud?

By default, no. All your photos are stored locally on your device. If you sign in and have available cloud storage, your projects will be backed up automatically. You can manage this from the Storage section in Settings.

Why is my locked project unlocked on my new phone?

A project's lock (Face ID on iPhone; your fingerprint, face or screen lock on Android) is kept on the device where you set it, so it doesn't carry over when you restore your projects on another device or reinstall the app. Open the project's menu, tap "Privacy & backup", and turn the lock on again.

Do I need an account to use ProgressCam?

No. All core features — capturing, comparing, and exporting — work without signing in. An account is only needed for cloud backup and cross-device sync.

How do I delete my ProgressCam account and data?

You can delete your ProgressCam account and its data yourself in the app, on iPhone or Android, or ask us to do it by email. ProgressCam is developed by Kerem Uslular.

In the app (iPhone and Android). If you're signed in, go to Settings → Account and tap "Delete Account," then sign in with Apple or Google once more to confirm. If you never signed in, go to Settings → Privacy & Lock and tap "Delete My Data" to delete your anonymous identifier from our servers. Deletion happens right away. If it can't finish (for example, because you go offline), your account is kept and you can finish it from Settings.

Without the app. If you no longer have the app, email [email protected] with the subject "Delete my ProgressCam account." To protect your account, the request must come from the email address on your account (the one you signed in with), or be confirmed from it. If you write from a different address, tell us the account's address and we'll email it so you can confirm. If you used Hide My Email with Sign in with Apple, the account's address is the relay address: our email reaches your inbox through it, and replying to it confirms the request. We complete the deletion within 30 days and let you know when it's done.

What is deleted:

What is not deleted:

For details, see our Privacy Policy (section 8).

ProgressCam Pro

What does ProgressCam Pro include?

Pro unlocks unlimited projects (free: 3), unlimited photos per project (free: 10), unlimited exports (free: 10 in total), multiple sides per project, HD exports without watermark, and expanded cloud storage.

What plans are available?

Pro comes as a monthly subscription, a yearly subscription, or a one-time lifetime purchase. The yearly plan starts with a one-week free trial for new subscribers. The app shows the current prices in your local currency before you buy. Subscriptions are billed to your Apple Account on iPhone, or to your Google Play account on Android, and renew automatically until you cancel; if you don't want the paid yearly plan after the trial, cancel at least 24 hours before the trial ends. The lifetime purchase is paid once and never renews. Subscriptions can't be shared through Apple Family Sharing.

How do I cancel my subscription?

Subscriptions are managed by Apple on iPhone and by Google Play on Android. In ProgressCam, go to Settings and tap "Manage subscription." You can also cancel outside the app: on iPhone, open the Settings app, tap your name, then Subscriptions, and choose ProgressCam; on Android, open the Play Store, tap your profile picture, then Payments & subscriptions → Subscriptions, and choose ProgressCam. Cancel at least 24 hours before your next renewal date (or before the free trial ends) so you aren't charged again; you keep Pro until the end of the period you've already paid for. Deleting your account or the app doesn't cancel a subscription. If you bought the one-time lifetime purchase, there's nothing to cancel.

What happens when my subscription ends?

You keep everything you've made. All your projects, photos and sides stay on your phone, and you can keep viewing and comparing them. Your cloud backup isn't deleted. Only new things beyond the free limits need Pro again: creating a new project once you have 3 or more, adding photos to a project that already has 10, adding sides, HD and watermark-free exports, and exports beyond the free 10 (exports made while you were subscribed count toward them). New photos stop backing up to the cloud while you're over the free storage limit. Saving a copy of your photos stays free. You can subscribe again, or buy lifetime Pro, at any time to lift the limits.

I bought Pro before subscriptions were available. Does anything change?

No. If you bought Pro as a one-time purchase, it's still yours for good on any device signed in to the same Apple Account. There's nothing to renew or cancel, and you don't need a subscription. Lifetime Pro bought on Android works the same way: it stays yours on any Android device signed in to the same Google account, with "Restore Purchases."

How do I restore my purchase?

Go to Settings and tap "Restore Purchases." This brings back an active subscription or a lifetime purchase on any device signed in to the account you bought it with: the same Apple Account on iPhone, or the same Google account on Android. If your subscription has ended, the app tells you when it ended, and you can choose a plan again. If the restore doesn't work, please contact us.

Does Pro bought on iPhone work on Android?

No. Purchases are tied to the store you bought them from (the App Store or Google Play), so buying Pro on iPhone doesn't unlock it on Android, and buying it on Android doesn't unlock it on iPhone. Your photos can still move between devices with cloud backup when you're signed in to the same account on both.

Still need help? Reach us at [email protected]

We typically respond within 24 hours.